Privacy Policy
Your Privacy at I Luv Pho Frisco
Your trust matters when you visit I Luv Pho Frisco, whether you are enjoying a meal in our dining room, placing an order online, or browsing our website. This Privacy Policy explains how we handle your information so you can feel confident about how your data is collected, used, and protected.
By using our website or sharing your information with us, you agree to the practices described on this page. We encourage you to read it carefully so you understand how your information is treated when you connect with I Luv Pho Frisco.
Information We Collect and How We Use It
We collect information that helps us serve you better and provide a consistent, reliable experience. The type of information we collect depends on how you interact with I Luv Pho Frisco, such as placing an order, making a reservation, or requesting updates.
Information you may choose to provide can include your name, email address, phone number, and order or reservation details. We use this information to process your requests, confirm orders or reservations, respond to your questions, and, when you opt in, share updates about our restaurant and offerings.
We may also collect certain technical information when you browse our website, such as your browser type, device type, and pages visited. This information is typically collected through cookies or similar technologies and is used to help us understand website performance, improve usability, and keep the site functioning reliably.
How Your Information Helps Improve Your Experience
We aim to use your information in ways that support a smooth, personalized experience while respecting your privacy. Your data helps us fulfill your requests, maintain consistent service, and communicate clearly with you when needed.
Common ways we may use your information include:
- Processing and confirming dine-in, takeout, or delivery orders
- Managing reservation inquiries or changes
- Responding to questions or feedback you share with us
- Sending optional updates or announcements when you have opted in
- Improving our website, menu access, and online service experience
We do not sell your personal information. Any sharing of information with third parties is limited to what is necessary to provide services you request, such as payment processors or delivery partners, and they are expected to protect your information and use it only for those specific purposes.
Data Protection, Choices, and Retention
We take reasonable steps to help protect your information from unauthorized access, loss, or misuse. While no method of transmission or storage can be guaranteed to be completely secure, we work to maintain safeguards that are appropriate to the type of information we collect.
You have choices about how your information is used. If you sign up to receive emails or other communications from I Luv Pho Frisco, you can later choose to opt out or update your preferences. If you believe any of your information is inaccurate or if you have questions about how it is used, you can reach out to our team for clarification.
We retain personal information only for as long as it is needed for the purposes described in this Privacy Policy, or as required by applicable law. When information is no longer needed, it may be deleted, anonymized, or securely archived according to our internal practices.
Third-Party Services, Cookies, and Policy Updates
Our website may include links or connections to third-party services, such as online ordering platforms, map services, or social media pages. These services are operated by separate parties, and their own privacy policies will govern how they collect and handle your information. We recommend reviewing those policies when using their tools or websites.
Cookies and similar technologies may be used on our site to support basic functions, remember certain preferences, and better understand how visitors use our pages. You can usually adjust cookie settings in your browser if you prefer to limit or disable their use, though some website features may not work as intended without them.
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable laws. When changes are made, the updated policy will be posted on this page. Your continued use of our website or services after any updates indicates that you accept the revised terms.
Have Questions About How We Protect Your Information
If you have any questions about how I Luv Pho Frisco handles your data or need clarification about anything on this privacy policy page, we are here to help. Reach out anytime through our contact form so we can provide the information you need.